As time passes by, electronic items and home appliances do get old. Their features get outdated and they become obsolete. Likewise, we also want to use new features and enjoy the latest technology. Therefore we choose to upgrade our smartphones, gadgets, electronics, and appliances. The appliances or CE items can include TV, fridge, AC, and even washing machines. Selling these in the second-hand market is somewhat hard so Arko Store has brought an exchange service for Nepali users.
A few years ago, Samsung Plaza or Golchha Group started providing a service for exchanging old phones with new Samsung phones through a website named Arko Phone. The service used to only provide estimates for Samsung devices but slowly the service was extended to other models too. Actually, there are many third-party sellers and retailers that provide exchange services for smartphones in Nepal. Now, Arko Store is a new consolidated facility from the Golchha Group that allows people to exchange their old televisions, air conditioners, refrigerators, and washing machines.
Selling old devices is a very big concern among all users. After a device or appliance gets old, selling it is quite hard. Electronic items and consumer electronics all lose value due to being old, low-powered, having fewer features, and getting worn out. Repairing old devices is also hard because spare parts aren’t easily available. Moreover, people also want to use new devices as they are tired of using older things and want advanced features. So the option is either selling at the second-hand market or exchanging.
Why exchanging home appliances and CE items is easier?
Selling at second-hand markets using platforms like Hamrobazar and Facebook Marketplace is quite hard because people usually don’t purchase old high-value goods like TVs, fridges, Washing machines, and AC that often. As devices are old, a warranty is also not possible. On top of that, people want to use newer electronic items to get the new feature and ease. Another point is that products and appliances like these actually run for a long time so those get really old and the depreciation is also hard to calculate.
For example, a high-quality TV or fridge can easily run for 10 years without any problem. The owner might want to sell it to buy a new one or may want to sell it because it is hard to repair. In that case, getting spare parts as well as getting good value is harder. Similarly, a washing machine also has a long life but those are expensive and people are afraid to spend a lot on older devices that have been used rigorously. Therefore selling becomes harder for owners.
Also Read: Latest Samsung Mobiles price in Nepal
In such cases, people can prefer an exchange offer because they just take the old product, provide an estimate for the old one and offer a new product at discount. Thus entire selling and buying can happen at one point. This reduces the hassle of listing the products, contacting, bargaining, and delivering altogether.
Home Appliances and Consumer Electronics exchange at Arko Store
Arko Store offers exchange facilities for AC, television, fridge, and washing machine. Previously during festivals, Samsung TV exchange offer in Nepal was common. However such programs were limited-time offers. Now Arko Store provides this service in all seasons.
TV Exchange in Nepal
We can now exchange second hand LED TV in Nepal or any TV and get a new one by just adding a certain amount to its estimate. People can easily get rid of their old CRT, LCD, plasma, or even LED television from any brand and get a brand new television. More specially, people can choose new and high-tech Samsung TVs in exchange for old ones. Arko Store has more models from brands such as Himstar as well. This is going to increase as time goes by and people can get more choices.
Also Read: LG TV Price in Nepal
If we look at the past or even in the current unorganized electronics market, TV exchange in Kathmandu was very hard or almost non-existent. So let us leave other cities out of the discussion. However now people from all over Nepal can enjoy the exchange service through many partners of Golchha Group. All the details of shops and exchange points are provided on the Arko Store website.
Fridge Exchange in Nepal
Now let us take the example of fridge exchange offer in Nepal. Those are and were almost non-existent. People also don’t think about the exchange of such products. Refrigirators or fridge are big products kept at kitchen and they work for a long time. They have lesser moving parts and they are quite solid mechanical items. So companies don’t do much exchange of such itmes. However Arko Store does have service to replace our old fridges too.
AC and Washing Machine Exchange in Nepal
AC is similar because AC users in Nepal are very less as that is a luxury item. In cold places such as Kathmandu and other hilly places, luxury houses and apartments have them. Most offices have them to maintain good air quality, humidity, temperature, and ambiance. Even in the case of hot places such as Terai, offices and few houses have them. So the market is small and getting AC exchange service is a great thing in Nepal because the user base is small.
Washing machines are also of the same class because we don’t hear about washing machine exchange offer in Nepal. Those products are also big, expensive, and stay working for almost a decade. Even shifting heavy or big load machines is quite hard. Repairing can also be costly for old models. So people can prefer exchanging old washing machines for new one by adding some cash instead of spending on expensive repairs.
Arko Store changes all this and solves the problem of people who have older devices and appliances by offering a way to get value for old ones and purchase new ones.
Available Products for Purchase or Exchange
The platform of the Arko Store is continuously growing. So the option of brands available to exchange with is limited. This means we can sell products of any brand but we can only buy products of certain brands only. As of writing this article, Arko Store allows people to choose new products from Samsung, Himstar, and Galanz. The products of these brands are of different standards, quality, and price ranges. So this allows us to have a wide range of variety.
Option to exchange different products
The Arko Store platform is quite unique because it also allows people to exchange one product for another too. In our normal exchange process, it is assumed that one type of product is exchanged with the same type of product. For example, old TV is exchanged for a new TV. Unlike that, Arko Store allows users to exchange any of the old items for any other type of item. For example, we can exchange the old TV for a new washing machine or vice versa as long as
we add the required amount after evaluation. This is a very flexible, unique, and useful service of the platform.
Evaluation Process, Payment, and Exchange
Before starting the exchange process, users need to go to the website of Arko Store. Here we can provide the information and start the primary process. On the website, we can get an estimated price for our second-hand device. Then we can also know how much money we need to add to buy the item or product we want. As all the products are available online, calculations and a rough estimate is provided by the system.
The evaluation is done online and we can do this within a few minutes. Please follow the below-given steps to get an estimate of your old TV, fridge, AC, and even washing machines.
- Open the Arko Store website ( arkostore.com ).
- Select the type of your old device/product (For example: TV, Fridge, Washing Machine, or AC).
- Provide or select specifications of your old product (For example: Screen size, capacity, etc)
- Choose the company whose new product you want to buy or exchange with.
- Choose the product type and model of the new product.
- Obtain the estimate of the old product, additional amount, and final price.
- Provide contact details and confirm the exchange.
- Note down the provided numbers, details, or QR codes.
- Go to the nearest Samsung Plaza, official outlets, or partner stores to exchange your older product with a new one after an online estimate. Details of all outlets and partner stores are available on the website.
- Show the online information and receipt that was provided after the online estimate.
- Bring the old product to the store by contacting them on call first because these products are heavy and hard to move.
- After the agent and store officials assess the device, they provide a new estimate of your old device. Usually, the new estimate is lower so don’t have higher expectations because the manual process is strict.
- If you agree with the new price, pick the new device you want and pay the additional amount to take home a new device.
